diff --git a/lms/djangoapps/support/static/support/jsx/logged_in_user.jsx b/lms/djangoapps/support/static/support/jsx/logged_in_user.jsx
index 477520bec004c149a9496623f4fd66f654bfe071..685df32fda3ed4446fa4a7d259f650fdba7d63f9 100644
--- a/lms/djangoapps/support/static/support/jsx/logged_in_user.jsx
+++ b/lms/djangoapps/support/static/support/jsx/logged_in_user.jsx
@@ -40,7 +40,7 @@ function LoggedInUser({ userInformation, onChangeCallback, handleClick, showWarn
   const subjectElement = (<div>
     <label htmlFor="subject">{gettext('Subject')}</label>
     <select className="form-control select-subject" id="subject">
-      <option value="">--------</option>
+      <option value="">{gettext('Select a category')}</option>
       <option value="Account Settings">{gettext('Account Settings')}</option>
       <option value="Billing/Payment Options">{gettext('Billing/Payment Options')}</option>
       <option value="Certificates">{gettext('Certificates')}</option>
@@ -48,12 +48,8 @@ function LoggedInUser({ userInformation, onChangeCallback, handleClick, showWarn
       <option value="Deadlines">{gettext('Deadlines')}</option>
       <option value="Errors/Technical Issues">{gettext('Errors/Technical Issues')}</option>
       <option value="Financial Aid">{gettext('Financial Aid')}</option>
-      <option value="Masters">{gettext('Masters')}</option>
-      <option value="MicroMasters">{gettext('MicroMasters')}</option>
-      <option value="MicroBachelors">{gettext('MicroBachelors')}</option>
       <option value="Photo Verification">{gettext('Photo Verification')}</option>
       <option value="Proctoring">{gettext('Proctoring')}</option>
-      <option value="Security">{gettext('Security')}</option>
       <option value="Other">{gettext('Other')}</option>
     </select>
   </div>);
diff --git a/lms/djangoapps/support/static/support/jsx/single_support_form.jsx b/lms/djangoapps/support/static/support/jsx/single_support_form.jsx
index d98625baf2553b75412cd11e21d06f3d99c5677f..4c23849ee32b6defa750d474f6349e296a530528 100644
--- a/lms/djangoapps/support/static/support/jsx/single_support_form.jsx
+++ b/lms/djangoapps/support/static/support/jsx/single_support_form.jsx
@@ -208,9 +208,6 @@ class RenderForm extends React.Component {
 
         {/* Note: not using Paragon bc component shows in the DOM but not rendered, even when using
          version 2.6.4. */}
-        <div className="alert alert-warning" role="alert" style={{ marginBottom: '1rem', padding: '1.5rem', left: '0px', fontSize: '16px', backgroundColor: '#fffaed', color: '#171C29', border: '1px solid #FFD875', borderRadius: '0.3rem' }}>
-          <div>{gettext('Due to the recent increase in interest in online education and edX, we are currently experiencing an unusually high volume of support requests. We appreciate your patience as we work to review each request. Please check the ')}<a href="https://support.edx.org/hc/en-us" className="alert-link">Help Center</a>{gettext(' as many questions may have already been answered.')}</div>
-        </div>
 
         <div className="row">
           <div className="col-sm-12">